Procurement and due diligence

For procurement officers, compliance teams and grant managers: how we scope, quote and are paid, who does the work, how your information is handled, and what we can put in your file.

Trading name: Ground Insights Uganda
Office: Kampala, Uganda
Email: info@groundinsightsuganda.com
Phone: +256 705 498 258 +256 773 858 516
Office hours: Monday to Friday, 9:00 to 17:00Saturday, 9:00 to 13:00

How we scope, quote and are paid

Every assignment starts with a written scope: the places, the questions we will answer, the method and what you receive. Nothing outside it is part of the job unless we both agree a change.
A fixed price against that scope, on a quotation. Standard local travel is included. Exceptional travel and any official search fee are separate lines you approve first.
Smaller verification assignments are paid in full before we start. Larger assignments are paid half to begin, with the balance due before the final report is released.
We take bank transfer, card and mobile money, and confirm your payment in writing. Prices are set in Ugandan shillings, and the quotation states the exact amount and currency you will be charged.
The fee pays for the investigation and the report, not for a particular answer.

Who does the work

A researcher based in, or travelling to, the region, who speaks the local language.
Every researcher has passed our identity and reference checks and signed our confidentiality terms.
A second person checks the evidence against your brief before anything reaches you.

Confidentiality and data

Your organisation is not named to the people we visit unless you want it to be. Where a lawful visit means we must say who we are, such as at a local council office, we tell you first.
Photographs carry the location and time recorded by the device. Once checked, the record is locked, and the original stays unchanged if a finding is ever disputed.
Personal information is handled as our privacy policy describes, including how long it is kept and how a person can ask to see or erase it.

Documents we can supply

Ask for anything else your process needs and we will tell you plainly whether we have it.

Written scope and quotationFor every assignment, before any work starts
Sample reportA 15-page specimen, to see the format first
Privacy policyHow personal information is used, kept and erased
Terms of serviceThe terms every assignment is done under

Questions from procurement

Send procurement and due-diligence questions to the same address as a brief. We answer in writing.

Email a procurement question Send us your brief